GeoLoc support center

GeoLoc is a system for GPS monitoring of vehicles, people, and animals. In this section you can familiarize with the basic concepts of the technology in use and to get a general idea of the system features.

Data collection and transmission

The main element in object monitoring is a special device - a GPS tracker, which determines its location and sends the data to the system server. Nowadays there are thousands of different GPS trackers and, as a rule, they are divided into personal and automotive ones. Personal trackers are used for monitoring of people and animals, and automotive ones - to monitor transport and equipment.

Since at this stage determining the location is quite energy intensive feature, personal trackers have a fairly capacious battery and a limited operation time. Often these devices have an SOS button and the ability to dial pre-programmed phone numbers.

Automotive trackers usually use in-vehicle network as a power source, so they are easier to maintain and can work almost on a permanent basis. For even greater reliability, many automotive devices are additionally equipped with a battery to work in case of lack of external power. At the same time, these devices are often equipped with a set of digital, analog, and binary inputs to collect data on the status of the monitored object, such as ignition, system voltage, fuel level in tanks, temperature in the refrigerator, air pressure in the tires, etc. There are devices that can take photos or even record video.

In most cases information from GPS or Glonass is used to determine the location, but there are also the technologies to determine the position of the tracked objects through mobile networks, signals of Wi-Fi equipment, and even RFID tags.

As a rule, mobile network (GPRS, 3G, 4G) is used to transfer data; SMS or Wi-Fi are used for this purpose less frequently. Strictly speaking, there are devices (GPS loggers), which only accumulate data during trips, and the data gets to the server only when an operator manually copies it. In addition, it is desirable that a GPS tracker is capable to save location in the memory in case of unavailability of the connection or the server. After restoring communication with the tracking system the data is transferred and the memory is cleared.

Acquisition and analysis of data

After getting on the server, the data becomes available for processing and analysis. First of all, the current position of the device is available for display on the map, as well as the travel history. The monitoring system generates various events and reports, collects statistics not only on travel, but also on fuel consumption, equipment operation and the safety of your objects.

Learn more about the functions and features of the GeoLoc GPS monitoring system on the Features page.

Main questions and answers

How can I get acquainted with the GeoLoc GPS monitoring system?

To gain access to the GeoLoc GPS monitoring system you can log into a demo account, where you have access to several devices, or register and connect your equipment for testing purposes. Also, it will be useful to review the information presented in this section.

In case you have any problems or questions feel free to contact us by any convenient means.

How to connect my own equipment to the GeoLoc system?

First of all, please familiarize with the list of the protocols, supported by the GeoLoc system. Protocol description contains the IP address and port, to which your device needs to send data to. Customize your equipment and add it to the monitoring system on the "Devices" page, specifying the name, type of the equipment, and its identifier. Within 5 minutes the server is ready to accept data from your device.

In case you have any problems or questions feel free to contact us by any convenient means.

GeoLoc system doesn't display data from my device.

There can be several reasons causing communication problems. Here are the main ways to solve them:
1. Check the configuration of your equipment, ensure that the IP address and port match the ones specified in the description of the protocol. Make sure that power and antenna are correctly plugged.
2. Check that there is enough money on your SIM card account, that the GPRS service is enables, and the APN, login and password to use the Internet are correctly set on the device.
3. Ensure that the device antenna is in the open or at least on the window.
4. Some equipment enters the "sleep mode" on a parking lot. Shake your device.
5. Verify that the device ID is correctly specified in the GeoLoc system.
6. Refer to the documentation on the device, perhaps tracking mode is turned on by an additional command.
7. Please contact us by any convenient way.

Who is the GeoLoc system for?

GeoLoc system is designed primarily for GPS tracking of vehicles, animals, and people. Our main clients are the organizations that provide such services in various countries, truck and car fleets, companies engaged in the delivery of goods, etc.

Any organization that needs to track the location and condition of the equipment or employees on their own servers is our potential customer.

The system lacks a feature/language support that is important for me as a customer.

Please contact us if GeoLoc system lacks any important feature. We will consider you needs and will try to implement them in the upcoming versions.

We are constantly adding support for new languages to the GeoLoc GPS monitring system. Please contact us and we will add your language as a priority.

What are the requirements for servers used to operate the GeoLoc system?

Server requirements vary depending on the number of objects connected to the system. Virtual server (VPS, VDS) with 1 GB memory and one processor with a frequency of 2GHz will be fully functional to provide service for up to 1000 objects. If the number of objects increases up to 5000 or more, it is desirable to use dedicated servers with Intel Core i5 processor, 8GB RAM or above.

Please note that the GeoLoc system is designed on the basis of the .NET platform, which works only on Windows operating system. We recommend using Windows Server 2008+.

Can the GeoLoc system be used to monitor stationery objects?

Despite the fact that the GeoLoc system was originally developed for monitoring of mobile objects, we have multiple experience of its use as a platform to monitor stationery objects. Any object equipped with sensors and able to send information about its status to the server can be connected to the system.

Objects that already work with GeoLoc include fuel and water tanks, generators, pumps, and even trash cans.

Didn't find an answer to your question? Please contact us by any convenient way.

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At the moment, the documentation is accessible to the public only partially , for missing information, please contact technical support.

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